Shipping

Sure! We have send countless instruments both internationally and across Australia every day! 

Good question! Typically it depends on where you are.

Orders processed here are usually dispatched from our shop within 1 business day.

Within Australia you can usually expect and order to take between 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. However these can change depending on a variety of factors and can only be used as a guide only.

Delivery details and tracking information (if applicable) will be provided in your order confirmation email.

More info on shipping can be found here.

We use a selection of major carriers, and local courier partners. Rest assured, all items dispatched by us are insured and will arrive safe and speedily! More info on shipping can be found here.

Products

Absolutely! We've got a fully stocked web store that we update daily with new products that you can see here.

Nope! We offer a mix of vintage, second hand and select new items. We've got lots of gear for students and beginners all the way through to the professional musicians and the vintage gear enthusiast.

We're an Authorised Dealer for a forever growing list of exciting brands... Martin, Guild, Music Man, Marshall, Danelectro, Ernie Ball, D’Addario, MXR, Elixir, Dunlop, DiMarzio, 1SPOT, Shubb, DSL Straps, Laney, Sigma, Silvertone, DR Strings, Martin Strings, Aquila Strings, Snark, Cry Baby, Way Huge, Redding, Valencia, Planet Waves, Savarez, Augustine, SX, and many more!

Sure, we're happy to hold items for a maximum of 24 hours. Just get in touch! 

For additional time, we offer lay-by. 

Absolutely! We’re always in conversation with customers looking to buy and sell; we keep a register of the unique items customers are chasing and thinking about selling so we can help find (or sell) your item. Give us a buzz, email us, or let us know next time you’re in the store and we’ll keep our eyes open.

Buying & Selling

Very! We're pleased to offer Afterpay, Zip Pay, Zip Money, and PayPal in addition to cash, all major credit/debit cards, as well as bank transfers. For more details visit our Payment Options page.

We offer Lay-by on all our items items, and we require a 20% non-refundable deposit to kick off the process. For more details visit our Payment Options page.

All our second-hand, used, and vintage items have a 7-day warranty. As they’re second-hand, they may be subject to some wear and tear so we always do our best to describe the condition accurately.

Our new items are subject to the manufacturers warranty, in Australia is legally a minimum of 1 year, however lots of manufacturers even longer warranty periods, sometimes even 3 or 5 years! Be sure to check the specifics regarding the specific item or items you are looking at purchasing.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just give us a call or email us directly and we’ll take you through the process. More information around returns and exchanges can be found here

Yes to all of the above! Check out our Sell With Us section for more info.

About the Shop

Our store is located at 497 High Street, Northcote. We’re the bright light globes in the intersection of Dennis and High Streets. You can see our location in Google Maps on our Contact Us page!

We’re open 7 days! Wow! 

10am-6pm Monday to Friday, and Saturday & Sunday from 11am-4pm.

Sure is! It’s one of the things we get really excited about! We do them periodically on Sunday afternoons from around 5pm. The best thing to do is follow us on Facebook, we always post any news about upcoming in-stores there.

We offer comprehensive guitar servicing at great prices done in house by us! You can drop in or call us anytime for a chat.  Give us a call or send us and email and we can help get you going again.

Customer support

7-Days 10am-4pm AEDT

(03) 9939 0752

Send us a text

24-hour Text Line

0488 856 461